Coastal Thread Co.
A fashion label with solid brand recognition but a leaky store. Traffic was there. The conversion rate wasn’t. We found the holes and fixed them fast.
Coastal Thread Co. were running paid Meta ads and generating solid traffic — but their store converted at 1.1%. Product pages had weak copy, no social proof above the fold, and a checkout that abandoned 68% of initiated sessions. Mobile was an afterthought: tiny buttons, broken image stacking, slow scroll. Every ad dollar was amplifying the leak, not the revenue.
- →Full store speed audit — identified 14 bloated apps, removed 9, rebuilt CSS delivery
- →Rebuilt all product pages with buyer-psychology copy, UGC placement, and urgency signals
- →Redesigned mobile UX from scratch — tap targets, image swipe, sticky CTA
- →Added post-purchase upsell flow and complementary bundle offer on cart page
- →Rebuilt checkout with trust badges, Afterpay prominence, and progress indicator
- →Set up Klaviyo abandoned cart sequence (3 emails, 72hr window)